WE HAVE AN ALL VOLUNTEER STAFF
Volunteers receive more than 60 hours of training before ever picking up the phone. All director and coordinator positions are filled by volunteers. Many staff members choose to receive additional training in order to join our sexual assault counseling staff or to become trainers themselves.
Our volunteers are trained to deal with crises that include depression, suicide, loneliness, sexual assault, grief, and many others. We also provide referrals for services throughout the Lansing area.
- Crisis line: +1 517 337 1717
- Business line (voicemail only): +1 517 337 1728
We have been open 24 hours a day, 365 days a year since July 15, 1969 to provide free and confidential service for telephone and walk-in clients in crisis.
- Named 113th of 1000 Points of Light for our “outstanding efforts in behalf of [the] community” by President George Bush (1990)
- East Lansing’s Crystal Award (2003)